why won't my dvr play my recordings optimum
For example, when using the Guide and attempting to record a show, it will go through the steps and appear that it is going to record, but then the Guide will have a red no entry (a red circle with a slash through it) symbol next to the show. 21-01-2018 Personally, I recommend a conventional DVR box from Spectrum as it has a better reliablity track record. Want to learn how to use the Support Forums? Had a new one connect, new main board fitted, it worked for a week then stopped. Are you still experiencing that error code? Copyright Windows Report 2023. Invalid Optimum ID, please complete all fields. Check out our guide on the best game recording software to use in 2019. All of the three remote Receivers are served by coax from the gateway box. I can see the recordings saved on the DVR and on my app, but when I hit play, I get "Sorry we're having some trouble. We can't get your messages right now. and our Right-click on the taskbar and go to Task Manager, Find Broadcast DVR Server (bcastdvr.exe), click on it and go to End task, Now, press Windows button + G again, and you should be able to record clips you want. (My usual reason for rebooting is to stop erratic behavior when trying to rewind or forward live TV. From the number of responses, the problem appears to be system-wide and not linked to specific user devices or software versions. Please try again in a few minutes" on the DVR or "Playback Issue: TVAPP-00353. Click hereto learn more about DVR DVR Phone Voicemail Voicemail Call history Call History International International Call waiting Call forwarding Even if I turn off the cable box and back . AT&T Community Forums. As you are typing a drop-down list appears. If you go to the guide or scheduler after the start time of the selected programme the viewing or recording indicator has disappeared. And it is recording repeat episodes, when I always set the DVR for new episodes only. In the list of running processes, select the Broadcast DVR server (bcastdvr.exe) process (if its still there), and then select End task. Reinstalling the app may also help. Update your apps and games in order to use Game bar with all games. The Game bar will remember a game once youve indicated that something is a game by pressing the Windows logo key + G. On the other hand, if you want to make Game bar forget a game, start the game, open Game bar, select Settings, and uncheck Remember this as a game. I sent screenshots and info to the Community_Help handle message. Power cycle your DVR / NVR. I never have any navigation problems -- other than the typical lack of precision -- when watching recordings, ONLY with live TV). They are responsible under consumer law. Technical support is no help. Check availability. We have recorded the late night Brian Williams show for ages. I suppose I have a claim under the sale of goods act against the retailer (Currys) but Samsung support really is a case for BBC watchdog! On the guide it speared the program was recording but at 3:10 it was not showing up in the recording list. Seems like I have to reboot the box a lot more often these days. Some show up and then disappear and then come back with a different episode number. The fixes don't seem to be holding for cloud DVR services. (Although I note that the red dot WAS showing on the X1 app on pc and phone.) Invalid password, please complete all fields. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. in, 21-01-2018 in the cloud even if one has a DVR box, I tried going to Xfinity -> Device Settings -> Sync DVR. Unplug the receiver or DVR power cord from the wall or back of the box. I answered the Community_Help handle message. Samsung know all about this issue but will not admit to it. I also pointed out that I own a older 32 inch Samsung Smart TV nd Samsung freesat recorder which work fine. This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. I have tried various attempts to solve the issue with Samsung via their chat line and a telephone call back response but to no avail. All my scheduled recordings ceased appearing in my Library at 8:00PM (EDST) Saturday, 30 April and still unable to view or record anything today. The others, by component connection. TV Forum requires membership for participation - click to join, #DVR #won't load #cannot view #recorded show. Didn't record, disappeared from Scheduled Recordings, and when I tried to set a new series recording for it no red dot appeared, nor did the show reappear in scheduled recordings. Thank you! Please try again later, DCD-1002. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? I then retuned the tv this way by accepting the various blocks of channels shown, in my case 23 , 26 etc , (around 7 to 8 blocks of channels). See to it that the Record game clips and screenshots using Game DVR setting is turned on. Navigate to the Recordings section of My Stuff. Another annoyance is the way the fast forward works, or rather doesn't. in. I don't really get Spectrum new customer I was told they are the best and their app and dvr are error riddled. It appears to be recording but when I try to watch it I starts for about 30 seconds then I get an error message Service Unavailable Were sorry, something didnt work quite right. Samsung admit it is a non repairable problem. 03:07 PM I searched through the sub and didnt see anything about this so I figured Id post my issue regardless. We have a 32 Vizio smart TV. It also happens when I am not watching On Demand, but it seems that it will always happen if I am watching On Demand while something is supposed to be recording. As I said Samsung knew about this but their support would not admit to it and messed me around for about 5 months. Confirm your recording settings by pressing the Menu button on your remote. I had one series recording that was scheduled to start at 6:00 am this morning. Help would be appreciated. in, It as know issue with all Samsung TVs since the ks series. Find Broadcast DVR Server (bcastdvr.exe), click on it and go to End task. If you do a factory reset sometimes works for a week. Am I the only one who is having issues? This article covers common troubleshooting steps to help resolve DVR related issues. To save you from further headaches, here is the list of graphics cards needed for running Game DVR feature on Windows 10: If youre sure that your graphics card is compatible with Game DVR, but youre still unable to record your games, theres a simple solution. Its a very easy thing to do, but if youre not sure how, just follow these instuctions: Theres a slight chance your game isnt compatible with the Game DVR feature. 12:12 PM paul1277 post. We've given up all recording attempts and as for Samsung recommendations - we tell all our friends! In case your game isnt compatible with the Game DVR feature, you can either leave it be, or look for a new varsio of the game that actually supports this featue. Sometimes all of the show and about 30% of the time about 20 minutes. Knowing that a lot is now recorded (or sourced?) If you still cant access the game bar, maybe your game is simply too old for it. Custom keyboard shortcuts may sometimes not work because some games block keys. Please try again later. Time-saving software and hardware expertise that helps 200M users yearly. If you should need us for anything else, please do not hesitate to reach out to us! Highlight Recorded On then press 'OK' Ensure that 'All Devices' is selected 2 0 U user_9785b3 Visitor 2 Messages This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. If you are having troubles fixing an error, your system may be partially broken. Last night, and continuing into today, I started having the same problem -- and workaround (not that I should need one) -- when trying to set other recordings. Not associated with Microsoft. (This same exact issue also happened to me from 19 to 22 April. Press the 'Xfinity' button. Yes on my 65ks9500 since August. This is the correct channel to use. in. I have my DVR set to automatically record several shows. Thank you for that information. I know its been a couple days since you last reached out. 05:56 PM Please let us know if the problem returns. The recordings in question were three NFL games. You can also select Win + G in the event that the shortcuts do not work for a full-screen game. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Unfortunately there is no way to recover programs that did not properly record. They even say I have not heard if this before! AT&T Community Forums. It just appears to randomly occur. Others give errors when trying to start them. I'm spending too much money on an unreliable service and I am not happy about it at all. Optimum.net is compatible with a wide range of browsers. When I tried to watch my recording, rec'd msg that it was no longer accessible because there was no internet. I would like to advise that our team has opened a ticket to work toward a resolution on this issue. Well we have a couple of advice for you, if that happens. ). MSNBC But suddenly this week we dind it not listed on our DVR recordings, and when we go to guide we cannot get it to record at all. This is what I've tried:, Anything else I'm missing for troubleshooting? . I record "The Voice" and other singing shows. Also, feel free to provide other solutions if you happen to find any. You can also record the last 30 seconds (or whatever time you picked) using the Windows logo key + Alt + G, provided you have already turned on background recording. Scan this QR code to download the app now. It looks like I will have to oversee all of my series scheduled recordings to catch the ones that should be recording but dont or cancel them all and reschedule them. Solution 1 Make sure your computer is compatible with Game DVR. I have been recording programs on DVRs since 2005, and unless the power was out, never had a problem. What's annoying is I have a cheap 32 Samsung TV which works perfect. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Repeat this process two more times. Plus, manage your DVR recordings anywhere on-the-go. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! I've called them 7 times and they are useless! We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. However, I was able to re-add these particular shows. Reconnect the power cable to the Digital Box. I am experiencing the same issues on all devices.In an effort to do some problem analysis I used my android phone to try to play the recordings and had a similar error message Recording UnavailableWere sorry were unable to play your selection. Enjoy Optimum TV on any device and turn every screen into a TV. If I choose a different recording it will play fine. I hope the moderator will send this up to engineering as a system-wide issue so that it can be appropriately resolved. I canceled a series recording and then reinstated it, but it still has not recorded anything this evening. Every once in a while, when I select a recorded show to watch, it won't load -- the screen will go black for a few seconds, then will take me back to whatever live TV show had been playing. Will do time shift but not scheduled recording. We will debit Then recentlyi experienced the same problem, no 5 minnotification appeared to advise a programme was due to record and subsequently notimer recording took place. Highlight "Play" and press SELto start watching. Thank You for your response. To power cycle your DVR / NVR, please power it off and disconnect the power source for approximately 30 seconds. An "Xfinity Support" graphic replaces the "To:" line. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. For me, the problem started again yesterday, and is continuing today. This was set on TVkey and i changed it to the other setting, Samsung. Do not ask or give PII. Also, check your Game DVR settings by selecting Settings in the Xbox App and clicking Game DVR. Samsung had me resetting, the replaced the one connect and main board, each time it would work for a couple of weeks then stop. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. When three white dots appear on the screen, unplug the DVR again. This same thing was broken 11 days ago now its not working again? I've noticed it helps a lot to set to record . At 6:20 or so it did not appear to have started recording even though it had the double dots on the web page guide indicating it was scheduled. U-verse TV. Log in with your Optimum ID and password. In the search box on the Windows taskbar, enter Task manager, and then select that desktop app. If that doesn't work, reboot your DVR receiver by pressing and holding the POWER button for 5 seconds. Press the Resolution button located on the bottom of your TiVo Mini. Both the assistants who I contacted seemed to be reading from a script. You will then see the screen flash twice, which means the game is recognized. I then came out ofthe Menu, and as a test went into the TV Guide to bring up all programmes, set a scheduled Recording for a programme that was due to start in about 10 mins time, and at 5 mins before the programme was due the 5 minnotification now appeared and it subsequentlyrecorded the timed programme. Restarted its almost as if Internet connection is drops during dvr recordings and/or defect in dvr unit. It works ok a good part of the time but I believe errors and glitches appear too often in its operation. in, 13-09-2018 Sign into manage your DVR and TV features. The DVR issue has been occurring for about a month. I anyone else having this problem? Has anyone experienced anything similar or able to suggest anything that may help us fix this? I have over 45% space available on the DVR. From here you can cancel the recording, or change the settings (which is what we want to do). Service unavailable at this time. Before starting the troubleshooting process, however, check if your PC has the latest version of the Xbox app on Windows 10. 15435391eb4d3b53bd7ce020a63eb171af clay travis and buck sexton show sponsors list, salter soup maker smoothie recipes,
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